Please record a package opening video. We cannot offer refund or compensation for incorrect deliveries without unboxing video. Returns accepted up to 14 days after purchase if you change your mind or are unhappy with your product. Opened/Unsealed items are not eligible for returns or refunds.

Items are dispatched within 1-3 business days for non pre-order items. However, please be advised that in some circumstances, shipping may take slightly longer. Please contact us if you have any questions about our shipping times.

Flat rate delivery charges apply depending on your region. Please refer to our Delivery Policy or email us for more information. Please note that if your order includes both pre-order and in-stock items, the entire order will be dispatched once the pre-order items are on hand. If you would like your non pre-order items sooner, please make a separate order.